If the AI assistant is supposed to create an image in the admin dashboard, but an error pops up, there could be two reasons for it:
The AI model you're using isn't reachable right now.
Your network is blocking a connection to ovos play.
If the status page of the AI model you're using doesn't report an outage, then step 2 is for your IT department to step in. Please forward the info below so access can be granted.
ovos play uses its own connections that shouldn't be closed or blocked while using it. These are websocket connections or service-sent-events connections. For this you need to allow access to https://{{instanz}}.app.ovosplay.com/api/subscriptions. (If you're using your own domain https://{{eigeneDomain.com}}/api/subscriptions)
The connection is there so ovos play can get a result from the AI through a running backend service as soon as it's ready.
The data communication is limited to the AI's output and indexes, so the right conversation between the admin and the AI can be found and updated.
The backend service of ovos play runs isolated, so it's not a security risk for other applications.
If you've got technical questions, just reach out to us at support@ovos.at.
