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Frequently Asked Questions - Administrators
How can I grant learners an additional assessment attempt?
How can I grant learners an additional assessment attempt?

As soon as learners fail an assessment with the given attempts, an additional attempt can be granted in the Admin Dashboard.

Adrian Fuchsluger avatar
Written by Adrian Fuchsluger
Updated over a week ago

If you define an assessment with a maximum number of attempts, learners cannot start another assessment after the last failed attempt. In this case, you can activate an additional attempt for the desired user in the Admin Dashboard. The further attempt is then saved individually for the user and does not affect the attempts of other users.

Grant an additional attempt

As an administrator, you can grant an additional attempt for individual users via the menu item AnalyseUser statistics.

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In the assessment overview, you can now see all the assessments that users can complete. In the Attempts column, you can see how many attempts users have already completed compared to the maximum number of attempts. Unlimited exam attempts are displayed with the infinity symbol (∞).

As soon as the selected user has reached the maximum number of attempts and could not pass the assessment, Additional attempt is displayed in the table. If you click on this field, the number of attempts is increased by one and the selected user can attempt the assessment again.

If a user has maxed out the attempts, you will see a text link "Additional Try".

You will then see in the exam overview that the maximum attempts have been increased and the "Additional attempt" field disappears.

After setting an additional attempt, you can see that the maximum amount of tries has been increased.

Additional attempts can be activated as often as necessary and have no effect on other users. Users will then see in the app that they have one more attempt available for the assessment.

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